rabjee Responsible Gaming Guidelines
When gaming goes beyond entertainment and becomes a problem, making the right decision is the biggest win. rabjee believes that safe and mindful gaming is the true source of enjoyment.
Our Commitment
The protection of every player on the rabjee platform is our highest priority. Casino games or sports betting can be a form of entertainment, but they should never be a source of financial pressure or emotional distress.
Our Terms and Conditions clearly state that users must be at least 21 years old to join and play on rabjee. The age verification process is strictly followed, as keeping minors away from gambling is our ethical responsibility.
Gambling is a game of chance — there is no guarantee of winning. Before placing any bet, remember to only wager an amount you can afford to lose. Treating gambling as an alternative source of income can quickly lead to problems.
Under our Privacy Policy, your account information and playing patterns are kept fully secure. Information about your use of responsible gaming tools is never shared with third parties.
Tools for Setting Your Own Limits
rabjee helps you stay in control of your gaming. The tools below can be activated from your profile settings.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased — only reduced.
Session Time Limit
Decide in advance how long you will play in a session. When the time is up, the system will automatically notify you and give you the option to log out.
Self-Exclusion
Close your account for a set period or permanently. Once this decision takes effect, it cannot be reversed before the specified period ends.
Loss Limit
Set a maximum amount you can lose within a given period. Once the limit is reached, no further bets can be placed during that period.
Betting Limit
Set a maximum amount for a single bet, so that a moment's impulse does not lead to a large wager.
Break Schedule
Temporarily suspend your account for a few days or weeks. You will not be able to log in during this time, but your account will not be deleted.
Apply for Self-Exclusion
If you feel that your gaming habits are getting out of control, fill in the form below and let our support team know. We are with you 24/7.
Or contact us directly on our 24/7 live chat.
Recognise the Warning Signs
If you notice even one of the signs below in yourself, seek help immediately.
Chasing Losses
Repeatedly increasing your bets in the hope of recovering losses is where trouble begins. Every bet is independent and new — it has no connection to previous results.
Gambling with Essential Money
Putting money meant for rent, food, or a child's education into bets is a serious warning sign. Keep a separate budget for gaming.
Impact on Sleep and Daily Life
Loss of sleep due to gaming, inability to focus on work, or not spending time with family are signs of psychological dependence.
Hiding It from Those Close to You
If you find yourself hiding your gaming from family or friends, or feel the urge to lie about it, that is a sign that help is needed.
Feeling the Need to Bet More and More
Needing to keep increasing your bet size to feel the same level of enjoyment is a common sign of psychological dependence.
Restlessness or Irritability When Unable to Play
Feeling irritable or restless when you cannot play may be a sign of gaming disorder.
Where to Get Help
Hiding a problem does not solve it. The resources below can help you or someone you know.
rabjee Live Chat Support
rabjee's 24/7 live chat service is available in Bengali and English. Contact us at any time for help with self-exclusion or setting limits.
Email Support
If you cannot reach us on live chat, write to our support email. All requests related to responsible gaming are handled on a priority basis.
Family and Those Close to You
Talk to a family member or a trusted friend. Sharing your problem openly allows them to guide you in the right direction.
Professional Counselling Services
Treatment for gaming addiction is available from mental health professionals in Bangladesh. There is no shame in speaking with a psychiatrist or counsellor — it is a sign of strength, not weakness.
Contact the mental health department of a government or private hospital near you, or a recognised counselling centre. We have provided more information about addiction in our FAQ.
rabjee's Responsibility Pledge
- Age Verification: Access by those under 21 is blocked through identity verification at registration and again when necessary.
- Monitoring Unusual Behaviour: If a sudden unusual betting pattern appears on an account, our team proactively makes contact.
- Preventing Limit Breaches: The system automatically blocks action before a set deposit or betting limit is exceeded.
- Self-Exclusion Enforced: When self-exclusion is active, promotional emails and notifications are stopped.
- Honest Information: Clear and honest information about the possible risks of gaming is provided; assurances of winning are never given.
- Protection of Minors: Using parental control software on shared family computers or devices is recommended.
Tips for Playing Responsibly
Responsible gaming does not mean stopping — it means playing mindfully. A few simple habits can keep your gaming experience within the bounds of entertainment.
Set a budget before you play and stick to it. When that budget runs out, stop the session — do not add extra money hoping to win. Take a break after a set amount of time, get up and walk around, drink some water. Long sessions weaken your judgement.
Do not sit down to play when driven by emotion, especially anger, sadness, or frustration. Avoid playing under the influence of alcohol or any other substance. Always give priority to time spent with family or friends.
Remember, casino games or sports betting are never a guaranteed source of income. They are entertainment — and the true enjoyment of gaming comes from keeping it that way.